The need for a cleaning service may arise in many different situations. Some people enjoy having a weekly maid service, while others may need heavy duty move out cleaning Melbourne service for a business or a house they are moving out of. Whatever the reason, there are always risks involved when allowing strangers into your property and trusting them to do a good job. Make sure you ask the right questions and verify that the employees are properly trained and insured.
Using a professional company rather than a private party is usually the best way to go, since they will need to be insured and are most likely easier to verify and find reviews about. If you hire a private party cleaning service, there are complications involving taxes because you technically become the person’s employer and have to deal with payroll taxes and liability insurance yourself. This involves more of a risk and more work for you, which can be avoided by paying a little more for an actual company to give you peace of mind.
Find out if the people doing the cleaning are employees of the company, or independent contractors. Technology today has made it easy to perform criminal background checks, so there is no reason why the cleaning service you use should not make checks on all of their employees. Make sure that whoever you are letting into your house or business is verifiable and trustworthy. It never hurts to ask if the employees are insured for liability and Worker’s Compensation, which will prevent them trying to get money out of you if someone is hurt on your property.
In the event that the cleaning service you hire does not do the job right, it is best to hire a company that offers a satisfaction guarantee. Be clear on the details and small print involved with the guarantee, just in case they try to find a way out of it. Always know who has access to the key to your house or business, and find out what their policy is if the key is lost or stolen. To avoid any miscommunication on what you want from the company, go on a walkthrough with the cleaners to make sure you are on the same page about what is being cleaned.
With the multitude of cleaning services available to choose from, it pays off to be cautious and discerning when making your decision. There are too many accidents or sub-par jobs that can occur with the wrong service. Always be sure that whoever you choose is clear about exactly what their job will entail, and will be happy to make things right if you are not pleased with the results.